The Usability Toolkit is a collection of forms, checklists and other useful documents for conducting usability tests and user interviews.
Most of these files are in Word format. The complete toolkit can be downloaded as a ZIP file (406kB).
The material may be used as is, or adapted for specific needs. Credit to the original contributors, when available (usually included in each file), is appreciated. To add an item or suggest a change contact the SIG Manager
Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.